Refund Policy
Last updated: July 2026
We want you to be happy with your purchase. If something isn’t right, we’ll make it right.
Damaged, Defective, or Incorrect Orders
If your order arrives with damaged, leaking, or swollen cans, or you receive the wrong items, contact us at info@calmasutralife.com within 7 days of delivery with your order number and a photo of the product and packaging. We will send a replacement or issue a full refund, your choice, at no cost to you. Do not consume product from any can that is leaking, swollen, or badly dented.
If You’re Not Satisfied
Because our products are beverages, we can’t accept physical returns. If you’re unhappy with your order for any other reason, email us at info@calmasutralife.com within 30 days of delivery with your order number and let us know what went wrong. We’ll review requests case by case and may offer a partial or full refund or a credit toward a future order. Refunds under this section are limited to one order per customer.
Processing Refunds
Approved refunds are processed to your original payment method within 5-10 business days. Your bank or card issuer may take additional time to post the refund to your account.
Exchanges
We don’t offer direct exchanges. If you’d like a different product, contact us about a refund and place a new order.
Contact Us
Questions about this policy? Email info@calmasutralife.com.
Calma Sutra LLC, 7620 Fallswood Way, Lorton, Virginia 22079