Refund Policy

Last updated: April 2026

We want you to be satisfied with your purchase. If for any reason you are not, we are here to help.

Eligibility for Refunds
Refund requests must be made within 30 days of the delivery date. Products must be unused and in their original packaging. Perishable goods, opened beverages, and items not in their original condition cannot be refunded.

How to Request a Refund
To request a refund, please email us at neil@headliongroup.com with your order number and reason for the return. We will respond within 2 business days with instructions.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method to ensure your return is received.

Processing Refunds
Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed to your original payment method within 5-10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.

Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of delivery with a photo of the damage. We will arrange a replacement or full refund at no additional cost to you.

Exchanges
We do not offer direct exchanges at this time. If you would like a different product, please return the original item for a refund and place a new order.

Calma Sutra LLC
7620 Fallswood Way
Lorton, Virginia 22079